Privacy Policy
We care about your privacy here at Beacon Studio Atlas
Information We Collect
When you reach out to us for corporate flower arrangements or gift services, we gather details you willingly share. This includes your name, company name, email, phone number, delivery addresses, and any specific requirements for your floral needs. We also collect payment details when you place orders, though this is securely processed through our payment partners.
For our corporate clients, we may collect extra business information such as company registration details, preferred delivery times, and budget considerations. This helps us deliver a service that aligns with your business needs.
Our website automatically gathers certain technical data when you visit. This includes your IP address, browser type, device information, and how you navigate our site. We use this data to improve site performance and understand how clients discover our services.
How We Use Your Information
We primarily use your personal information to fulfill flower orders and deliver exceptional customer service. This includes processing orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.
We also use information to enhance our services and the website experience. This helps us understand which corporate floral offerings are most valuable to our clients and how we can better serve the business community in United Kingdom.
Information Sharing and Disclosure
Beacon Studio Atlas respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.
We may share essential information with trusted service partners who assist us in operating our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually bound to protect your information and use it solely for the specific services they offer to us.
We may disclose information if required by law, a court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.
Data Security Measures
We treat the privacy of your personal data with utmost importance and deploy suitable technical and organizational safeguards to shield it. This includes protected data storage, encrypted communications, and restricted access to personal information within our organization.
Secure Storage
Personal information is kept in secure systems with access controls and continuous security monitoring.
Encryption
Sensitive data transmissions are encrypted to protect information during communication between your browser and our systems.
Limited Access
Only authorized personnel who need information to deliver services can access customer data.
While we employ strong security measures, no method of transmitting data over the internet is entirely risk-free. We continually update our security practices to guard against evolving threats.
Your Privacy Rights
You hold important rights regarding your personal information. Depending on applicable laws, you may have the right to access, modify, delete, or restrict the use of your personal data.
To exercise these rights, please contact us using the information provided at the end of this policy. We will respond to requests within a reasonable timeframe as required by applicable law.
Data Retention
We retain personal information only as long as necessary to provide our services and fulfill legal obligations. Retention periods vary depending on the type of information and the purpose for which it was collected.
Typical Retention Periods:
- Customer contact and order information: 3 years after last service interaction
- Payment transaction records: 7 years for tax and accounting requirements
- Website analytics data: 26 months for service improvement analysis
- Marketing communication preferences: Until you unsubscribe or 2 years of inactivity
Cookies and Website Tracking
We employ cookies and related technologies to enhance your browsing experience and gain insight into how visitors interact with our site. Cookies help us retain your preferences and assess site performance.
You can manage cookie choices via your browser settings. Note that turning off some cookies could impact site functionality. For comprehensive details about our cookie practices, please consult our Cookie Policy.
Third-Party Links
Our site may include links to external websites or services. This privacy policy covers only Beacon Studio Atlas and our site. We are not liable for the privacy practices of third-party sites.
We advise reviewing the privacy policies of any third-party sites you access via links on our site.
Policy Updates
We may periodically revise this privacy policy to reflect changes in our practices, offerings, or legal obligations. When substantial changes occur, we will update the "Last Updated" date at the top of this policy.
We invite you to review this policy from time to time to stay informed about how we protect your privacy.
Contact Us About Privacy
If you have questions about this privacy policy, want to exercise your privacy rights, or have concerns about how we handle your information, please contact us.
Contact Us About Privacy
Beacon Studio Atlas Privacy Team
43 Petunia Terrace, London
London, United Kingdom W1A 1AA
Email: [email protected]
Phone: +44 20 7946 0958
For privacy-related inquiries, please include "Privacy Request" in your subject line and provide as much detail as possible about your request. We aim to respond to all privacy requests within five business days.